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Outstanding industry, technology, and functional specialists collaborate with PDS Consulting as required for each assignment. 

Peter Shapiro

Cable, satellite, telecoms & web-based businesses.

Founder and Principal at PDS Consulting. Formerly VP Corporate Strategy at OrderTrust, a provider of B2B order management services for online and catalog e-commerce merchants, and Principal in Cable & Telecommunications at Arthur D. Little, Inc. Client engagements in the United States, Europe, Latin America and Asia-Pacific involving market assessments, industry expert litigation support, and industry analyses, for operators of cable and telecommunications services, equipment suppliers, bankers, attorneys and governments. Ph.D. in Communications Research from Stanford University, BA from University of British Columbia. Retrieve detailed printable biography

 

Stuart Lipoff

Telecommunications, wireless, cable and consumer electronics technology.

Former Vice President & Director in Arthur D. Little’s communications technology practice, where his consulting assignments included  development of North American specifications for cable modems. Member of IEEE Consumer Electronics Society, past conference chairman of IEEE International Conference on Consumer Electronics, Chairman of IEEE Consumer Electronics Standards Committee, recipient of IEEE Centennial Award, Member of Society of Motion Picture and Television Engineers (SMPTE) and Society of Cable Television Engineers (SCTE).

 

Jeffrey Maul

Wireless and satellite systems technology.

Former Director of consulting engagements at Arthur D. Little involving broadband satellite services, terrestrial fixed wireless systems, and mobile satellite systems. Served in senior technical and business management positions with International Telephone and Telegraph Corp., Chase Manhattan Bank, NA, Advanced Techcom LLC, Digital Support Systems Inc., and New York Telephone Company. MBA and electrical engineering degrees. Holds FCC license, and is active member of IEEE Communications Society.

Todd Burger

Process improvements -- Operations, Logistics, Supply Chain.

Todd Burger collaborates with PDS Consulting on engagements involving process improvements in operations, logistics, and supply chain management.  He served as Executive VP of Operations at Mac-Gray Corporation, a $300M NYSE company, where he managed a 550-person field team under budget, while meeting or exceeding key customer service performance criteria.  Among his achievements at Mac-Gray, Mr. Burger introduced a Google-like internal knowledge management tool to accelerate information sharing by field technicians and their managers across the company; within a month of deployment, 60% of field techs were using this tool on a voluntary basis, on their own time, in order to do their jobs better and faster.  He also redesigned and doubled a national technical training program (training delivery, training tools, and testing) based on tighter integration with lead suppliers to improve skills and service results.   Prior to joining Mac-Gray, Mr. Burger was Founder and CEO of Chameleon Network where he developed the Pocket Vault, a portable, biometrically-secured electronic wallet that replaces conventional wallets. This application and technology platform was awarded three US patents  (six more pending) for its base technologies, including novel security architecture and virtual mag-stripe, switchable RFiD and active bar-code emulation capabilities.  At CNI , Mr. Burger raised $1.25 million, recruited key employees, led the patent application process, including direct meetings with USPTO examiners, and developed relationships and agreements with VISA International, Brookstone, Best Buy, and the Massachusetts Bankers Association.  Earlier, he was a Director at Arthur D. Little, Inc., and worked at the Burlington Northern, Inc. (now BSNF) and at Peat Marwick (now KPMG).  He has a BS, Accounting , State University of New York at Albany, and is a CPA, State of Connecticut.  

Roger Hay

Telecommunications technologies and engineering.

Extensive experience in public telecommunications and cable television. Consulting engagements on technology and business issues for local and long-distance fixed-wire, cellular, PCS, cable and local broadband operators, in North and South America, Europe and Australasia. Performed due diligence reviews for financial institutions concerning telecommunications platform characteristics, technology evolution and risks, system dimensioning, implementation plans, quality, reliability and operations plans, and post-investment implementation. Helped wireless operators prepare comparative license submissions and prepare for spectrum auctions. Managed a program at Cable Television Laboratories (CableLabs) on integrating PCS technology into cable television infrastructure; he managed capital budgeting and network planning at a major competitive long-distance carrier; and he redesigned the technical planning organization at another carrier. Previous positions at Arthur D. Little, Unitel Communications, Bell Canada, Canadian Pacific Telecommunications and Canadian Motorola. Electronics. Bachelor of Engineering from McGill University, and MBA from University of Ottawa.

 

Peter Fetterolf 

Data networking expert. 

  As co-founder and Vice President of Engineering at an optical networking start-up company that was acquired by Lucent Technologies, he worked on business planning, series A funding, recruiting, product definition, architecture, and engineering management of a multi-service metro access multiplexer. He served as Chief Technology Officer at a Gigabit wireless networking start-up company and as Vice President of Engineering at Cereva Networks where he managed software, hardware, SQA, and training for the development of a massively scalable storage networking system. At Cascade Communications, he managed a professional services network design group and later an MPLS software development department for the Cascade Frame Relay and ATM switches. While at Arthur D. Little, Inc., he helped clients deal with data networking issues. He was an Assistant Professor of Electrical, Computer, and Systems Engineering at Boston University, and holds a Ph.D. in Systems Engineering and Masters in Electrical Engineering from the University of Pennsylvania and a B.S.E.E. and B.A. in History from Tufts University.

 

Louis Kaczmarek 

Network procurement and management.

Senior electrical engineer with lab, network design, and operational experience.  The latter includes managing a converged voice/data IP network for a small/medium sized business (SMB), and engineering leadership roles at several mobile wireless providers.  His SMB network management has involved troubleshooting network performance issues and specifying upgrades to Cisco routers and other elements in the SMB’s MPLS-VPN.  He re-designed portions of the network and worked with vendors to implement network configurations to optimize traffic flow.  On the wireless side, Mr. Kaczmarek recently led procurement of $150M in wireless radio system infrastructure for a mobile wireless operator, from initial evaluation of network options to soliciting vendor proposals to review of technical sections of vendors’ proposals.  He also led equipment performance testing for in-home networks for a large telco’s Labs organization, considering such options as IEEE 802.11n, UWB (ultra wideband), and MoCA (Multimedia over Coax).  Mr. Kaczmarek has held responsible positions at PA Consulting, Vodafone Czech Republic, Arthur D. Little., Inc., Tellabs, and Rogers Wireless.  His Bachelor of Engineering (Electrical) is from McGill University and he also has studied at the Sorbonne and University of Toronto.  His professional memberships include the Institute of Electronics and Electrical Engineers (IEEE), Audio Engineers Society ( AES ) and Association of Professional Engineers of Ontario (APEO).

 

Steve Low

Asset valuation and financial analysis

Experienced in valuation of business assets in telecommunications and other industries. Financial analysis and business planning expertise, with senior consulting experience at Ernst & Young and Arthur D. Little, Inc. He specializes in business and venture planning; financial analysis and modeling; and business, security, and asset valuations. His assignments typically involve new business entry; changes in client ownership, control, or financial structure; financing transactions; litigation; or tax issues.

 

Jeffrey Wickham

Procurement cost savings.

Assists clients in the US and Europe to reduce costs and improve business performance through evaluation and re-design of their non-strategic and strategic purchasing. Recent client engagements have resulted in cost savings for a large multi-specialty physicians’ practice in the Greater Boston, an electric and gas utility holding company, and a regional electric and gas utility.  In addition to his work with clients, he publishes and speaks on topics of sourcing, process improvement, and integrated logistics.  He was recently a partner and member of the board at Carlisle & Company, a consulting firm specializing in supply chain management.  Before that, he was a Senior Manager in the Supply Chain Practice at Arthur D. Little. He received a BA degree in Mathematics from Bowdoin College, Magna Cum Laude, and a Masters Of Science Degree in Management from the Alfred P. Sloan School of Management at MIT. He is President of the Council of Supply Chain Management Professionals’ New England Roundtable.

 

Fred Goldstein

Competitive telecommunications markets.

Collaborates with PDS Consulting on projects involving competitive telecommunications issues and spectrum transactions. Advises companies on technical, regulatory and business issues related to the telecommunications and Internet industries, especially in areas where they overlap. He assists service providers in network design, business modeling, planning, and technical architecture, and provides focused market needs analysis to equipment vendors.  He has frequently been an expert witness in intercarrier compensation and network interconnection cases. He has worked with enterprise networks on matters such as backbone network design, voice systems planning, and traffic engineering. The author of numerous articles and the books The Great Telecom Meltdown and ISDN In Perspective, he has served on standards committees in areas such as ATM networks and Frame Relay, and has taught courses for Northeastern University and National Technological University. 

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